Privacy Policy & Terms of Service

Last Updated: June 27, 2025

At Honest Helping Hands Restoration, accessible from https://hhhnj.com, protecting your privacy is one of our top priorities.

This Privacy Policy & Terms of Service describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you. By using the Service, you agree to these terms and the collection and use of information in accordance with this policy.

1. Summary of Data Collection & Usage

We collect personal data to improve our services and provide a better user experience. We do not sell or share personal information, including phone numbers, for marketing purposes. You have control over your data, including options to opt out and request deletion.

2. Interpretation and Definitions

Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of singular or plural usage.

Definitions

  • Account: A unique account created for you to access our Service.

  • Company (“We”, “Us”, “Our”): Refers to Honest Helping Hands Restoration, Williamstown, NJ, United States.

  • Cookies: Small files stored on your device by a website to track browsing history and preferences.

  • Personal Data: Information that identifies an individual.

  • Service: Refers to the Website.

  • Usage Data: Automatically collected data about how the Service is used.

  • You: The individual or entity accessing the Service.

3. Collecting and Using Your Personal Data

Types of Data Collected

  • Personal Data
    We may ask you to provide personally identifiable information, including:

    • Email address

    • First and last name

    • Phone number (used only for essential communications)

    • Address, City, State, ZIP Code

  • Usage Data
    Usage Data is collected automatically and may include your IP address, browser type, pages visited, and other technical identifiers.

  • Cookies and Tracking
    We use cookies, beacons, tags, and scripts to improve functionality and analyze performance.

4. Use of Your Personal Data

We use your data to:

  • Provide and maintain our Service

  • Manage your Account

  • Communicate with you (e.g., transactional updates)

  • Improve service offerings and user experience

  • Ensure security and detect fraud

We do not sell, rent, or share your phone number for marketing purposes.

5. SMS Opt-In and Notification Policy

How We Collect Consent
Consent is obtained verbally or through service forms. By submitting your phone number, you agree to receive SMS updates for job status, reminders, and service confirmations.

Message Details

  • Frequency may vary

  • Standard message/data rates may apply

  • To opt out, reply STOP

  • For help, reply HELP

Privacy Assurance
Your phone number is never shared with third parties for marketing. Consent is not required as a condition of service.

6. Opting Out of Communications

You may opt out at any time:

  • Emails: Click the unsubscribe link in any marketing email

  • SMS: Reply STOP to any message

  • Contact: Email in**@***nj.net to request data removal or changes

7. Retention & Deletion of Data

We retain data only as needed. You may request deletion of your data at any time. Legal or security considerations may require limited retention.

8. Compliance with Data Protection Regulations

We comply with applicable laws, including:

  • GDPR (for EU residents)

  • CCPA (for California residents)

Your Rights Include:

  • Right to access

  • Right to deletion

  • Right to correction

  • Right to restrict processing

To exercise any rights, contact us at in**@***nj.net

9. Security of Your Data

We implement industry-standard safeguards but cannot guarantee absolute security of digital transmissions or storage.

10. Terms & Conditions

By using our services, you agree:

  • SMS may include appointment reminders, job status updates, and service-related messages

  • Message frequency varies

  • Message/data rates may apply

  • You can opt out anytime

  • Data use complies with this privacy policy

11. Updates to This Policy

We may update this policy as needed. Changes will be communicated via email or website notification. The “Last Updated” date will reflect the latest revision.

12. Contact Us

If you have questions or requests related to this policy, contact us:
📧 Email: in**@***nj.net
📞 Phone: (856) 544-0911
🌐 Website: https://hhhnj.com

By using our Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy & Terms of Service.